Photo by RavenHawk via Flickr
What is with the sales team at the Australian Taxation Reporter magazine? Over the years, they keep repeatedly calling me, and when we try and tell them we are not interested in their product, they start getting really, really pushy and downright rude.
For the first time in my life yesterday, I slammed down the phone on one of their sales reps when she absolutely refused to take ‘No’ for an answer. I tried to be polite and to explain my reasons, but these guys must have the mother of all script sheets in front of them to try and work around every known objection to their newsletter.
Now, I don’t have a problem as such with their product – we actually used to subscribe to it many years ago, but like everything else, it was just one more thing to suck up our limited attention and time during the day, and we just did not see the justification in carrying on with it. Our accountant does a really good job to ensure that we maximise our tax breaks, and being accounting software developers, we actually have all the latest feeds on rules and regulations directly from the Australian Tax Office (ATO) anyway.
But try telling that to these guys. I know they have been rude to other staff members in my company over the years. So, my message to the Australian Tax Reporter – Please leave us alone now. We will not buy your product, and we suggest that you tone down your sales techniques somewhat to not be so confrontational and pushy.
Recent Comments